Política de privacidad

1. Introduction

O Meu Livro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered personalized children's book creation service.

2. Information We Collect

We may collect:

• Account information: email, name, and password
• Payment information processed securely through Stripe (we do not store card details)
• Photos and content you upload for book creation
• Book details: character names, story preferences, age groups, and custom prompts
• Shipping information for hardcover orders
• Usage data, device information, and cookies

3. How We Use Your Information

We use your information to:

• Create personalized storybooks using AI
• Process payments and fulfill orders
• Communicate about your account and orders
• Improve our service and provide support
• Comply with legal obligations and prevent fraud

4. AI and Data Processing

We use AI services (including Google Gemini) for story and image generation. Your photos and prompts are processed to generate personalized content.

• We do not use your data to train AI models
• Generated content is stored securely in our Firebase infrastructure

5. Information Sharing

We may share information with service providers (Firebase, Stripe, Lulu, Google), when required by law, or in business transfers. We never sell your personal information.

6. Data Storage and Security

We implement industry-standard security measures. No method of transmission over the internet is 100% secure.

7. Your Rights

You may request access, correction, deletion, portability, opt-out of marketing, and withdrawal of consent. Contact privacy@omeulivro.com.

8. Children's Privacy

While we create books for children, the service is intended for adults (18+). We do not knowingly collect personal information from children under 13.

9. Cookies

We use essential, preference, and analytics cookies. You can control cookies in your browser settings.

10. International Transfers

Your data may be processed outside your country of residence, including the United States, with appropriate safeguards.

11. Retention

We retain personal data as needed to provide services and meet legal obligations. After account deletion we delete personal data within 30 days unless law requires otherwise.

12. Contact

privacy@omeulivro.com · support@omeulivro.com · https://omeulivro.com

13. GDPR

For EEA users we comply with the GDPR. You may lodge a complaint with your local data protection authority.